Selling Power TV – Aligning Sales and Marketing featuring marketing expert Jeff Ogden

Selling Power TV

It’s not Marketing Made Simple TV. It’s Selling Power TV, hosted by Gerhard Gschwandtner, CEO of Selling Power.

Gerhard Gschwandtner

Gerhard Gschwandtner

Jeff Ogden, TV Talk Show Host of Marketing Made Simple TV addresses the typical complaints that sales leaders have with marketing such as

  • not enough qualified sales leads
  • content that lacks clarity and punch
  • absence of an integrated social media strategy
  • lack of collaboration between sales and marketing

This fun and engaging Selling Power TV show is hosted by Gerhard Gschwandtner, CEO of Selling Power. Thanks to Gerhard for having me on his great show.

Learn from Jeff’s actionable ideas and insights. Visit the website of his sales lead generation company, Find New Customers: www.findnewcustomers.com

Join the # 1 community for sales leaders and sales operations managers www.salesopshop.com

Please also share your thoughts on this show. We love comments and those who share on social media.

Get Over It, Marketing Leader. Your Digital Marketing Budget is NOT Going Up.

digital marketing

With shrinking budgets and lack of staff talents, marketers need to get more creative than ever in their digital marketing programs. And they need to hustle more too.

In a recent study by Lisa Nirell of Energize Growth, one of the most common complaints of marketers was a lack of budget and staff.

Here’s a part of the study from Energize Growth:

Based on the findings, and our ongoing conversations with CMOs within  our private peer gatherings, we discovered these key points:
The major obstacles they are facing include:
  1. Inability to manage time and self-lead effectively – 10 responses
  2. Budget and resource constraints (primarily financial and talent shortages) – 10 responses
  3. Lack of digital, social, and interactive technology acumen – 9 responses
  4. Internal organization dysfunction, especially between Sales and the Board – 9 responses
The greatest enemy of the CMO may not be any of these challenges, but their lack of urgency around improving their condition. Only three of the respondents expressed commitment to addressing their challenges immediately, and ten were very willing within the next year. More than half of our respondents were “somewhat willing” or “not willing to address their challenges now.” They attributed that delay to major budget constraints.

digital marketing despite lack of budget

We’ve seen the problem firsthand. Find New Customers had a client – a software company in Stamford, CT called Protegrity who retained Find New Customers to help them with their marketing.

Their Director of Marketing continually complained about a lack of budget and staff in her company. (She posted and pulled jobs and there was no content marketing budget at all.) Despite the lack of resources, we accomplished a lot in a short time, including a new flagship e-book.

Here’s what I think. Get over it. The budget dollars and talented people aren’t coming – ever. So stop waiting for them to magically show up and get to work – now.

This’s a simple fact about marketing today:

It does not take a lot of money to do great marketing, but it’s very, very hard work.

One of the first things I recommend marketers do is go back to the beginning and check things like value propositions, keyword selection and buyer personas – especially the remarkable insight you get about buyers from your buyer persona program.

If you spend time and resources on the preparation, the results downstream will be much better.  Your digital marketing programs are powered by the groundwork  you did. The better the groundwork, the better the results. Be prepared to work hard.

For instance, Value Propositions need to have three things (Thank you, Jill Konrath)

  1. Business Driver - what area of the business do you improve? e.g reduce labor costs, improve sales velocity.
  2. Movement - a verb indicating change – increase, enhance, grow
  3. Metrics - hard number results – time frame, dollar amount or percentages.

Keywords are the terms buyers use to search for products or services like yours. You can use the free Google Adwords tool or buy a service like WordTracker.com. Look for keywords with more than a little traffic and not the most competition.  So-called “long-tail terms” work well too.  A long-tail term is a specific series of words used in search. For instance, “travel agent” is going to be highly competitive, but “travel agent in Suffolk County” is not going to be very competitive. It is often useful to dominate a less popular term.

digital marketing blog award

One of the biggest and most important areas is Buyer Personas. If you wish to create truly useful buyer personas to use in your downstream marketing activities, you better learn all about it (Check out the Buyer Persona Institute)- or hire a company like Find New Customers to do the buyer personas for you. (We’re becoming certified in Buyer Personas by the Buyer Persona Institute.)

Want another example? Most companies have rarely updated blogs. Many I’ve seen publish only twice a month. And infrequently updated blog does not deliver the search marketing results desired.

This blog, Fearless Competitor, publishes every day – and it is written almost exclusively by one man, Jeff Ogden of Find New Customers. And it runs on the amazingly fast and rock-solid platform WP Engine offered here.

It can be done.  It’s hard work, but it can be done. Are you willing to work that hard?

One other key point: Consistency is critical. When this blog started, it did not post every day. But over seven years, it got better and better. The key is to start and stick with it. Blogging results come from a long-term commitment.

What do you think? How can marketers deal with the lack of financial resources and talent most of them face. We love comments and those who share on social media.

Jeff Ogden is an award-winning BtoB marketing expert and President of the digital marketing company Find New Customers. He’s also the creator and host of the extremely popular TV on the Web show, Marketing Made Simple TV.

Great sales tip for setting meetings with top executives

Success-Failure-Sign

Here’s a great sales tip for you. Set really brief meetings.

Having trouble booking meetings with top executives? They’re extremely busy and they have few openings in their calendars. You send a note and ask for an hour. You get back “Sorry, I’m swamped. Contact me in four months.”

WPEngineSo what can you do? If you can’t meet, you can’t sell.

Ask for seven minute meetings!stopwatch

This sales tip, which I learned in the book Rise: 3 Practical Steps for Advancing Your Career Standing Out as a Leader AND Liking Your Life  makes a lot of sense. If I have a jam-packed calendar, I can always find a 7 minute window on my calendar. The author was a senior executive at Hewlett-Packard and she used this approach with great success.

I just tried it with the former Chief Marketing Officer of Salesforce Marketing Cloud. He accepted the request almost instantly.  So if you are in sales or marketing or you work in a company where you report to busy senior executives, try to set 7 minute meetings. You’ll be glad you did.

What do you think of this sales tip? We love comments and those who share on social media.

Jeff Ogden is a BtoB marketing expert and the President of the digital marketing company Find New Customers. He’s also the creator of the very popular TV on the Web show, Marketing Made Simple TV.

 

Want to Get into Accounts? Let your signature file do the heavy lifting.

sales lead generation signature file

sales lead generation using signature fileEveryone wants to crack into new accounts. It’s a key element in your sales lead generation programs. But how can you get in without being pushy?

Pushy emails turn off people. Don’t sell in your emails.

Let your signature file do the heavy lifting in  your sales and sales lead generation programs.

Take look at the signature file below:

  • Note that they see my brand – the Fearless Competitor. The link takes them to my blog.
  • They have a link to my company site too. Find New Customers.
  • The show site is also listed – Marketing Made Simple TV
  • My Google voice line is here. One call rings all my numbers
  • My Linkedin profile is here.
  • The many marketing awards I’ve won are listed.

I don’t have to “sell” in the body of the email. My signature file does most of the work.

Jeff Ogden, President “The Fearless Competitor
Find New Customers “Marketing Made Simple”
Host of Marketing Made Simple TV – “TV on the Web”
(516) 495-9350 office/mobile
Jeff.ogden@findnewcustomers.com

Check out my LinkedIn profile

Awards

*Top 50 Marketing Expert (over 50)
*Top 25 Sales Influencer for 2012
*Top 50 Sales Lead Management Influencer for 2011 & 2012
*Top B2B Marketing Blog for 2012

Spend some time crafting your signature file. Make sure you add all the most important links.

What do you think? Have you had success with your signature file? Can you please share your ideas with my readers? I love to read your comments and appreciate those who share on social media.

 

Don’t Assume – Ask. How managing employees is like understanding buyers in Buyer Personas

Buyer Personas make the connections

Don’t Assume – Ask. How understanding employees real motivations teaches us about understanding buyers in Buyer Personas.

As the creator and host of Marketing Made Simple TV, I get lots of books from authors who want to be on my show. One of those books is Rise: 3 Practical Steps for Advancing Your Career, Standing Out as a Leader and Liking Your Life by Patty Azzarello.  But since I am trained in Buyer Personas by the Buyer Persona Institute, I’m always looking for ways to explain the need to ask open-ended questions.

Case in point, one potential buyer persona client wanted to do an email survey, which has closed-ended questions. Those don’t work in good buyer personas. And good buyer personas are a critical part of your content marketing programs in sales lead generation.

On page 112, the author has a section I wish to share on managing employees. But talking to customers is like talking to employees. The author shares a story about how to talk to employees:

What to Worry Aboutbuyer persona execs

Don’t assume you know what to be concerned about. Don’t guess. Ask. Say “As your manager, I’m going to worry about what matters to you. When I worry about you, what should I worry about?” (Notice the open-ended question.)

I guarantee you will be amazed and inspired by what you hear. We tend to think everyone wants more money, promotions, stock options, recognition – you know, the usual stuff. But you hear things you never would have guessed – let alone assumed.

Example: the author was working for a California software company and asked the question of a man who worked for her. He got quiet for a moment, then he said “My father is in Boston and he’s dying. I’m worried I won’t be able to spend time with him.” Her response “You’re now transferred to Boston. Let me know when you are settled.”

Never in a million years would I have known if I hadn’t asked.

The same idea works in buyer insights. We might think we know what buyers think, but unless we ask, we will never really know. At the end of our buyer persona service, I bet you will say “Never in a million years would I have known that was a key issue for our customers.”

Key point: You do not have to learn how to do the interview and collect/collate the data.  Let the expert do it for you.

Introducing Demand Generation University – to teach demand generation best practices

demand generation best practices

demand generation best practicesDemand Generation University - teaching demand generation best practices – announced today by Find New Customers

With so few salespeople making quota today and the poor quality of leads being  the problem that vexes most companies, Find New Customers today announced Demand Generation University.

This free site shares a wealth of information on BtoB demand generation where you learn demand generation best practices, providing for a free education for you.

If you or your company needs to craft a best practices sales lead generation program, then attend Demand Generation University. That’s where you get a free education on demand generation best practices.

I find that most marketers lack a comprehensive understanding of demand generation best practices.  They’re producing content, for instance, but lack the buyer insights which drive marketing clarity. As a results, their content is not particularly effective. Or they are conducting webinars and events, but lack lead nurturing and scoring. Finally, they are sending out email campaigns, but open and click-through rates are abysmal.  In short, they do part, but not all, of demand generation best practices.

With so many struggling marketing departments today, teaching demand generation best practices at Demand Generation University is a great idea whose time has come.

This education site is being built over time, so we hope you visit frequently to see what’s new. Click on Demand Generation University to visit this great free education site.

What do you think of this site? We love your comments and appreciate those who share on social media too.

How Effective are Your Buyer Personas? Let Find New Customers grade yours for free.

buyer personas grades

Find New Customers introduces a free grading service to evaluate buyer personas. Read on to see how you can get your personas graded by the experts.

buyer persona grades

According to Adele Revella of the Buyer Persona Institute, over 1/2 of marketers (56%) have developed buyer personas.But there’s a very important question:

Are these buyer personas effective?

Properly done buyer personas make you a true “buyer expert” and they clarify your sales messaging and marketing programs – making your marketing far more engaging to buyers. But most are not properly done.

“Buyer personas are about messaging plus targeting, segmentation, prioritizing marketing investments, and sales enablement. In fact, I can’t think of any aspect of marketing that doesn’t benefit from deep buyer insights.” Adele Revella, the Buyer Persona Institute

Case in point, most are missing the second part of buyer personas – the Product/Service connection. In addition, few cover the full range of 5 Rings of Insight. (trademark of the Buyer Persona Institute.)

Adele sees three challenges faced by companies doing buyer personas.

  1. Becoming buyer experts is a very new skill … marketers have never learned how to interview buyers (effectively.)
  2. It is a cultural shift to allow marketers to have direct contact with buyers … sales people resist this step.
  3. Many people are doing personas incorrectly, making stuff up without buyer interviews, or with the wrong data collected in buyer interviews, resulting in inferior personas.

My guess is that most of them are not very effective based on these reasons. But how can you learn for sure? Rather than looking for buyer persona examples and doing it yourself, just share it with the experts for a free review.

Have it graded by the experts in buyer personas at Find New Customers, trained via the Buyer Persona Master Class by the Buyer Persona Institute.

Here’s how to get your buyer personas graded:

Send your personas to Jeff Ogden at Find New Customers and within one week you’ll get back graded personas with actionable advice for improving them.  Send your personas to jeff dot ogden at findnewcustomers.com for your grade.

What do you think? We love comments and those who share on social media.

 

NetProspex study finds Almost 2 out of 3 B2B Marketers Use Unreliable Data

sales lead generation data quality

The State of Data Quality in B2B Companies Today is Abysmal, nearly killing their sales lead generation programs.

Almost all B2B companies suffer from contact databases that are “unreliable” (64%) or “questionable” (34%), according to [download page] a new study from NetProspex. Data quality is a major problem which hampers your sales lead generation programs.

NetProspex ran over 100M records through the NetProspex Data Healthcheck program evaluating database health across 4 best practice areas – record duplication, record completeness, email deliverability, and phone connectability. Using standardized scores for each component, the study arrives at a data health scale, with 98% of companies scoring on the lower end of the scale, and just 2% having “functional” databases.

It’s also interesting to see some of the findings:

  • Phone connectivity scored only a 1.5 out of 5 which is deemed “risky.”  Fewer than 1 out of 2 records were reachable by phone.
  • The average score for email deliverability was just 2.8, which means that 30-40% of emails sent did not reach the intended recipient.
  • The average score for record completeness was just 2.5, putting this area in the “unreliable” category, where only 50-65% of records are complete.

It seems clear that data cleanliness and accuracy is a massive problem for B2B sellers today. Lack of data quality is a major obstacle in B2B sales lead generation programs.

I’d love to hear what you think? Do you write guest posts? What was your experience with it? Did you see results? We love comments and those who share on social media.

Jeff Ogden, the Fearless Competitor, is an award-winning marketing expert and President of the sales lead generation company Find New Customers. He’s also the creator of the very popular TV on the Web show, Marketing Made Simple TVYou can also sign up for free bi-weekly market tips here

The Definitive Guide to BtoB Demand Generation – How to Find New Customers

How to Find New Customers

Need to craft a best-practices sales lead generation program? Check out the Definitive Guide to BtoB Demand Generation: How to Find New Customers

In a recent meeting at my former employer,an Atlanta-based revenue marketing company, some folks from Marketo spoke about the series of content called “The Definitive Guide to…”  They joked that so many “definitive guides” have come out, that the next one might be named “The Definitive Guide to Definitive Guides.”

Those definitive guides from Marketo are terrific content, but Find New Customers has our own “definitive guide.” Our’s is The Definitive Guide to BtoB Demand Generation: How to Find New Customers.

BtoB sellers are struggling to create enough qualified sales opportunities.  In fact, a recent study by MarketingSherpa found that the challenge of Generating High Quality Leads was the big problem faced by BtoB companies, with 3 out of 4 naming it number one.B2B Marketing Challenges growing in pertinence

This great white paper is a superb guide to help companies like your create best practices sales lead generation programs. That is a great guide to fixing the key problem that vexes most BtoB sellers today – the lack of enough qualified sales opportunities.

In order to learn how to implement a best-practices sales lead generation in your company, just click the image below.

 

How to Find New Customers

How to Find New Customers

How to Find New Customers is “The Definitive Guide to BtoB Demand Generation”

The author of How to Find New Customers, Jeff Ogden, is a an award-winning BtoB marketing expert in sales lead generation and the President of Find New Customers.

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Please stop talking. And start listening. Sales lead generation works a lot better.

sales lead generation

sales lead generationTo be successful in sales lead generation, stop talking and start listening.

There’s a very nice lady who has no idea why she is no longer involved with Marketing Made Simpler TV. Here’s the real reason why she was dismissed from the show:

She simply talks way too much.

A friend of my wife, a very nice lady as well, talks and talks and talks. While both of them are nice ladies and they are good social friends, they have no place in business.

Excessive talking does not work in business! In business, it’s the ability to ask great questions and listen attentively to the other person’s point of view that works.  Look the person in the eye and listen closely.

The fastest way to turn off a prospect is to talk too much. In fact, if you want your sales lead generation programs to work, stop talking and start listening.

In fact, many things are counter-intuitive in sales lead generation, such as:

  1. Talk less and you will sell more
  2. Give more and you will earn trust
  3. Share ideas and get back value

In fact, I recently got a call from a women’s accessory store in the area. The owner of the store said “I’m so impressed with your great content and approach. It’s amazing.” Gee thank you.  But all we ever try to do is help others. Case in point, when this small store called me, they complained that advertising was not working. Do I work with businesses like their’s? No. Retail stores are not the BtoB market Find New Customers serves. (We focus on mid-sized companies who sell complex products to other businesses.)

I need money too, but instead of trying to book business, I suggested they start blogging and share ideas that women could use – like selecting the right colors. I explained how they could use WordPress.com and how Mike Vaynerchuk of Wine Library grew his business by sharing helpful information. They LOVED my advice, but I did not make one dime. I didn’t care. If I can help one small business be more successful, my day is complete.

It seems clear to me: The more people talk, the more it comes back to hurt them. In fact, the lady I discussed earlier was on a business conference call with me. I had clear objectives for the call.  But she kept talking and talking, so I was unable to accomplish what I needed to do on the call.

It’s clear. Talking does not work in sales lead generation.

What do you think?  Have you worked with people who talked too much? We love comments and those who share on social media.

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