Quick Marketing Tip: Don’t Waste the Confirmation Page


Here’s a small change that can make a big difference. Make sure you fully use valuable real estate - your confirmation page.

When someone fills out a form on your website to download content, you take them to a confirmation landing page. It says something like:

Confirmation page

Thanks for downloading (Content Name). We’ll email it to right away. Don’t see it? Check  your SPAM folder.”

Instead, think of this confirmation page as valuable real estate and spend some time crafting a thoughtful message with a secondary offer.

Spend some time thinking about it and crafting your message. Maybe you have a great webinar recorded that you’d like to invite them to watch. Why not offer a link to the webinar on your confirmation page? Even if just a handful click the link, it’s “found money.”

What do you think? We love comments and those who share on social media.

Jeff Ogden is a professional writer, speaker and TV Producer and Host. Shows include Mad Marketing TV and Marketing Made Simple TV.  He’s also the President of the lead generation company Find New Customers. Check out our SCORE Demand Generation program too.

How to Select a B2B Marketing Agency


Criteria for Choosing a Full-Service Content Marketing Agency

That’s the name of an article that recently appeared at the Content Marketing Institute and it was written by a good friend and interviewee on Mad Marketing TV, Joe Pulizzi.

Joe’s brilliant, but I also think he missed a key point in agency selection: Their internal network of experts. It’s this network that’s the key differentiator for Find New Customers. No marketing agency today has a network like ours.

Here are the criteria they listed:

  1. Industry Content Expertise
    Do they understand you and your industry?
  2. Strategic Planning
    Can they handle the overall marketing strategy, as well as deliver on tactics?
  3. Audience Development Expertise
    Can they find and engage an audience for your content?
  4. Project Management Expertise
    The unsung hero of content marketing. Can they manage the project?
  5. Design/User Experience
    Can they handle the creative side/design too?
  6. Tactical Expertise
    They need more than just online expertise.  They need online, print and in=-person, as well as mobile.
  7. Technology Integration
    Is the agency well versed in marketing automation technology, social media tools, etc.?
  8. Measurement Expertise
    You’ll need someone who can calculate the ROI of your marketing programs.
  9. Cultural Fit
    They need to understand your story and your customer’s stories, in order to craft your story-telling strategy.

The CMI recommends you rank each agency on each item, using a scale of 1 to 5. You can’t expert any one firm to excel in everything, but look for three 5′s at least.

Find New Customers is different from every marketing agency out there today. What makes us different is our world class network of specialists.  Look at these desired skills and our good friends.  When comparing Find New Customers, include our world class network. Here are three examples:

  • Measurement Expertise - Jim Lenskold of The Lenskold Group and Laura Patterson of VisionEdge Marketing
  • Mobile Marketing - Christina “CK” Kerley of C2Kb2b
  • Buyer Personas - Adele Revella of the Buyer Persona Institute

There are many more than that. When Jim Lenskold wanted to meet someone from Sirius Decisions, we connected him to the top two men there.  When Watchitoo was looking to set up meetings in the UK, they turned to Find New Customers for advice.

How did we develop this world-class network? By hosting Mad Marketing TV and creating and hosting Marketing Made Simple TV.

To learn about Find New Customers, please visit How We Help. Or send an email to Jeff Ogden, President of Find New Customers at jeff.ogden at findnewcustomers.com.

What do you think? We love to read comments and appreciate those who share on social media.

Can Elephants Really Learn to Dance?


Can a huge 150 year old company adapt to the new age of Marketing? Can an elephant learn to dance?

Just got a call from one of the largest and most highly respected insurance firms out there. They asked to meet with the President of Find New Customers.

That was certainly an inbound marketing win. I never called them. They read this blog, visited Find New Customers, downloaded our content, went into our lead nurturing program and was so intrigued, they called us to set a meeting with their top marketing executives.

This begs a question. Can a 150 year old huge insurance firm adapt to the new realities of the 21st century?

The odds are not good. Look at Kodak. Polaroid, Sony, and RIM (maker of Blackberry)- all three suffered from failure to adapt. They were, in effect, elephants that leaver learned to adapt. (Dance) And in BtoB Magazine reports that a study found the use of social media in Financial Services firms is “amateurish.” Big companies typically try and fail to adapt to this new world.

One elephant that did learn to dance was Milliken.  They invested heavily in people and innovation. They own over 2,200 patents today. Innovation became their main corporate value. Their business is booming. Congratulations, Milliken!

Will this prospect turn out to be a Kodak or a Milliken? Time will tell.

P.S. At the Content2Conversion Conference in NYC, I had a long chat with a lady who works for H-P. I heard many of the same issues I hear with many large firms - bureaucracy, politics, lack of innovation, complexity and more. This problem afflicts many large firms.

The author of this blog, Jeff Ogden, is President of the lead generation company and global marketing firm Find New Customers. He’s also the Producer and Host of Marketing Made Simple TV.

What do you think? We love to read your comments and appreciate it when people share on social media.

Crafting Next Generation White Papers for Social Media Oriented Reader

Pen and paper

Without a doubt, social media has changed the way we share and absorb online content. Formats that support concise messaging, like Twitter and Facebook, make it easy for today’s reader to quickly scan hundreds of messages. So how do you make traditional marking pieces, like white papers, appealing to today’s short-attention readers?

White Papers 2.0

When it comes to white papers, Jonathan Kantor is one of the foremost experts. Having personally written over 350 B2B white papers, Kantor is also the acclaimed author of the book: “Crafting White Paper 2.0.”

According to Kantor, “if today’s marketers choose to build in elements that appeal to today’s expanding short-attention reading audience, then white papers will remain a strategic part of the B2B marketing toolbox for the foreseeable future.”

In this episode of Mad Marketing TV, join guest host Jeff Ogden of Find New Customers with special guest, Jonathan Kantor, as they discuss:

  • How social media promotes short attention spans
  • Why traditional “all-text” white papers are becoming less effective
  • How to craft a Next Generation “White Paper 2.0” for the Social Media Reader

Also watch from the new show by Jeff Ogden, Marketing Made Simple TV.

Our Really Fun Project - Telling Prospective Employers “Thanks, but no thanks”


Find New Customers crossed the Rubicon recently. (According to Wikipedia, “Crossing the Rubicon” means passing the point of no return, and it refers to Julius Caesar and his army crossing a river named Rubicon in 49 AD. As it was illegal to cross the river, it was an act of insurrection.)

We officially drove a stake into job search. It’s dead.

When I founded the lead generation company Find New Customers in 2009, the jury was out. My goal was to either build a business or win a great job. My thought was that by demonstrating deep expertise in B2B marketing, a VP of Marketing or Chief Marketing Officer would be forthcoming.

For a long time, the job was the goal.  But in the long run the business won.

With great new clients like Protegrity, professional writing gigs for Silverpop and like firms, speaking opportunities, hosting two online TV shows (Including my own show, Marketing Made Simple TV), leads from business partners and new prospects coming in almost every week, we neither have the time nor the financial need to work for other firms.

As a result, I had the awesome pleasure of ringing up companies I’ve talked with in past months, like Microstrategy, and asking them to “delete my resume” from their systems. I don’t want to hear about jobs there anymore.

Another one was Rally Development in Colorado. No thank you. But if you need help on a project basis (lead nurturing and scoring, buyer personas, content marketing, etc.), talk to the lead generation company and global marketing firm Find New Customers.

It’s been a long and hard three plus years, but Jeff Ogden, Founder and President of Find New Customers is officially off the job market, hopefully forever.

What do you think? We love to read your comments and appreciate those who share on social media.


Marketing Made Simple TV to premier on May 10th at noon ET


Jeff Ogden, host of Mad Marketing TV, the terrific online TV show sponsored by Act-On Software, is premiering a new online show on May 10th, Marketing Made Simple. (date change)

Marketing Made Simple - Smart but Simple Ideas to Improve Business

is the new weekly show created by the fertile mind of Jeff Ogden, President of Find New Customers.

Thanks to the generous support of Watchitoo, Digital Brand Marketing and Avitage, this show is primed for a great future. It will post weekly shows featuring top sales and marketing experts. Every Thursday at noon ET a new episode will post.

Here are our first show guests (subject to change):

  1. Mitch Joel, CEO of TwistImage (Terrific blog, author of Six Pixels of Separation and speaker)
  2. Christina “CK” Kerley, CkB2B.com, Mobile Marketing Expert (And as I like to say, CK is bold, brash, brilliant and beautiful!)
  3. Mac McConnell, BlueBird Strategies (B2B demand generation expert)
  4. Jon Ferrara, CEO, Nimble.com (Social CRM)
(Both CK and Mac where top presenters at Content2Conversion Conference)

This show will post here, at Digital Brand Marketing and on YouTube. Watch for it.

We also welcome those interested in sponsoring the show. Contact the show producer and host at jeff dot ogden @findnewcustomers.com.

Any fool can criticize, condemn, and complain - and most fools do.
Dale Carnegie

Sorry, but one well-known B2B marketing expert is banned from our show. She was the fool described by Dale Carnegie. Sorry AA, but you blew it big time. (Hint: an apology would go a LONG way.)

Please also check out the new SCORE Demand Generation Program from Find New Customers.

What do you think? We loved to read your comments and appreciate those who share on social media.

Changes in B2B Marketing - My interview of Paul Dunay, CMO of Networked Insights

Facebook Marketing

Join guest host Jeff Ogden of Find New Customers with special guest Paul Dunay, CMO of Networked Insights and author of Facebook Marketing for Dummies, as they discuss:

  • Recent changes in B2B marketing
  • Influencer strategies and why they’re important 
  • Facebook’s IPO and what it means for marketers
  • New social media tools for B2B marketers
  • Social data and what it means to B2B marketers

Join Jeff and Paul as they discuss how Paul has made the shift from working within a large company doing B2B marketing, to thriving in a start up environment where he’s focusing on social, amongst other things. Paul delves into the development of an influencer strategy and what that means. Jeff and Paul also address the Facebook IPO and the opportunities Facebook provides for marketers. Paul ends with an introduction of various new social media tools for B2B marketers, as well as the explosion of social data and what that all means.

To hear more from our special guest Paul Dunay, read his blog or follow him on Twitter.

Check out the new SCORE Demand Generation Program from Find New Customers too.

MadMarketing TV is sponsored by Act-On Software: Marketing Automation for the Fortune 5 Million. Visit http://actonsoftware.com to learn more.

Also note that the host of Mad Marketing TV, Jeff Ogden, is launching a new show next month, Marketing Made Simple TV. Watch for it.

Meet the President of Find New Customers at the B2B Content2Conversion conference in New York City on April 24th


Content Marketing ChallengesMeet Jeff Ogden, President of the lead generation company Find New Customers at this content marketing event next week.

Content2Conversion  #B2BContentEvent It’s sold out!

The Times Center, 242 West 41st St, New York City, NY 10036 on April 24th.

How will you recognize Jeff? Fortunately, it’s easy. He’s the only one at the conference with this custom name badge.

Look for me there and let’s share a drink and talk.

Name Badge

The new, empowered B2B buyer has significantly changed the marketing landscape. Between the ever-expanding ability to research on the Internet — and the economic downturn — executives are left with less free time, yet inundated with a growing list of responsibilities and decisions. In fact a recent survey conducted by DemandGen Report (DGR) showed that:

  • More than 90% of B2B buying purchases start with content engagement; and
  • More than 40% of B2B buyers had their first contact with a solution provider after downloading content from their site.

To effectively speak to prospect and customer needs, progressive marketers are taking a thought leadership approach to align the purpose of solutions and services closely with key goals and objectives.

As these trends emerge, B2B marketers continue to struggle to stay above water with content development, content marketing strategies and how to utilize content to drive demand.

To address the market trends, DGR is proud to announce the first of its kind, B2B Content2Conversion Conference – designed to help B2B marketers not just stay afloat in this sea of content, but to help them produce killer content that in turn produces killer results!

Hope to see you there!

Please also check out the new SCORE Demand Generation Program from Find New Customers.

What do you think? We love your comments and appreciate those who share on social media.

New B2B Marketing Show to Premier on May 1


New Online Marketing show to Premier on May 1st, hosted by Jeff Ogden of Find New Customers

Find New Customers is pleased to announce that our new online show, Marketing Made Simple will premier on May 1, 2012. In addition, we will continue to host Mad Marketing TV, sponsored by Act-On Software.

We look forward to bringing you top experts in B2B marketing, sales and social media. We also plan to over new show formats, such as a roundtable discussion. And like Mad Marketing TV, Marketing Made Simple will offer the TV on the Internet format everyone raves about.

Initial sponsors for Marketing Made Simple include Avitage and Watchitoo. Marketing Made Simple will publish weekly to YouTube, DigitalBrandMarketing.com and this blog.

We invite you to subscribe to Marketing Made Simple and we hope you enjoy our new shows. We love comments and those who share on social media.

Delivering Business Results with Social Media - Keynote Talk

Social Media Keys
Driving Business Results with Social Media

View more presentations from Find New Customers, Inc.
Recently, Jeff Ogden(@fearlesscomp), President of the lead generation company and global marketing firm Find New Customers delivered the keynote talk at the BMA-NJ Social Media Symposium. Here is his presentation.

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