Zappos company values. What are your values?


I had the pleasure of interviewing Jenn Linn, the CEO of Delivering Happiness (a Zappos creation) for Mad Marketing TV a couple of weeks ago. One of the things I love about Zappos is the whole idea of delivering happiness - to employees, to strangers and to customers.

Please also check out the new SCORE Demand Generation Program from Find New Customers.

Jenn Lim

Jenn LIm

One of the things that is striking about Zappos is their company values. They were not an edict from management, but rather every employee of Zappos was invited to participate.

Here is the final list they came up with:

  1. Deliver WOW Through Service
  2. Embrace and Drive Change
  3. Create Fun and a Little Weirdness
  4. Be Adventurous, Creative and Open-Minded
  5. Pursue Growth and Learning
  6. Build Open and Honest Relationships with Communications
  7. Build a Positive Team and Family Spirit
  8. Do More with Less
  9. Be Passionate and Determined
  10. Be Humble

What are your company values? Did they come from a management edict or did your people give input? Are they a sign on the wall, or do you people live them and look for them in prospective new employees?

They are values of Find New Customers, by the way.

What do you think? We love comments and those who share on social media.

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