Get & Keep Customers with iPhone Apps


We’re pleased to submit this guest post by Henry Fitzgerald. Thanks, Henry.

We’re big believers in mobile. Check out our post, Attention B2B Marketers | Embrace the Future (It ain’t Plastics, it’s Mobile)

Henry Fitzgerald is a technology consultant based in Seattle. Focusing on software development to innovate business strategies, he enables innovative companies, including startups, to run more efficiently and best discover and fulfill client needs. When not geeking out over the latest gadgets and technology news, Fitzgerald blogs at http://www.technected.com, cheers for his hometown Tampa Bay Rays, and enjoys sailing.

A marketer without a smartphone is like a game show host without a microphone and snazzy hairstyle. Sure, the intention is there but the delivery isn’t.

Henry Fitzgerald

Henry Fitzgerald

Delivery matters in the world of marketing. It’s hard to make an impression on clients, manufacturers or other businesses without the right technique. The world of iPhone app development never sleeps, meaning you get the latest and greatest applications to make your marketing campaign soar.

Twitteriffic or TweetDeck

Twitter is an amazing source for getting quick information, giving quick information and connecting to others. Without the clutter of Facebook, Twitter allows marketers to narrow their focus, create accounts around different focus points and maximize their time spend on the Internet. Free applications like Twitteriffic and TweetDeck allow you to manage your Twitter accounts simultaneously from one source, update data and stay informed. With Facebook becoming more complicated to use, more people could be switching to Twitter in the coming months. This could be a good thing, and here’s why.

Twitter users are dedicated, meaning that those who regularly use Twitter, use it like crazy. Five percent of Twitter users account for 75% of its content. If you can reach that 5%, your content is sure to be read. Additionally, Twitter users are incredibly mobile. Forty percent of tweets come from a mobile device, while 50% of twitter users access the site from more than one location, typically a mix of mobile device and home computer or laptop.

And, the most important part for marketers: 67% of users are likely to recommend a brand they follow on Twitter. This means that if a lot of people are following you and your brand on Twitter, their friends are probably going to hear about it. It only escalates from there.

Facebook

With over 800 million users, Facebook still reigns as the largest social networking site in history. In fact, there has never been anything so ubiquitous in the history of man. Overstatement? Probably not.

While Twitter may be great for quick news and less clutter, Facebook reaches everyone, from middle-school students to grandparents. Twitter has nowhere near the same reach. Facebook also has enough features to keep people coming back, or to keep them from ever really logging out at all. With more than 2 billion posts liked and commented on per day, and 350 million mobile users, Facebook is clearly going strong.

There are 900 million pages to interact with and the average user is connected to 80 of them, meaning one of those pages could easily be yours.

Analytics Pro

With Analytics Pro, you can easily track website visitors, top content and the source of referrals. The app, though it’s $6.99, is a nicely bundled mobile package of Google Analytics and can report on multiple Google Analytics accounts. It’s a great way to keep up with the results of your marketing efforts from anywhere.

LinkedIn

With the amazing plug-ins LinkedIn has recently developed, you can manage both your professional and social networks through the site. Even more convenient? The LinkedIn mobile app. You can now manage professional and personal activity from your phone, from anyplace at any time.

Is Mobile Management Really Necessary?

Yes. In today’s society, people are on the go. Marketers, clients and other businesses access information from anywhere and meeting their needs is the key for success. Could being able to market-on-the go spell the difference between good and bad marketing in the 21st century?

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Surprise - powerful way to engage prospective buyers


B2B Lead Generation | Harnessing the Power of Surprise

In an earlier article, we discussed how doing the unexpected is a great way to engage the minds of prospective buyers in your B2B demand generation programs.  This is so important, we should look at other examples.

Let’s look at an illustration from the book Made to Stick.

The television commercial for the new Enclave minivan opens in a familiar way — sitting in front of a park.  A young boy with a football helmet climbs in, followed by his younger sisters.  Dad’s driving and Mom’s in the passenger seat.  It looks very comfortable — with cup-holders everywhere.  “Introducing the all-new Enclave” begins a woman’s voice-over.

Dad pulls away from the curb “It’s a minivan to the max.”  They begin cruising through quiet, tree-lined streets.  “With features like remote-controlled sliding doors, 150 cable channels, a sky-view roof, temperature controlled cup-holders, and a six point navigation system…it’s a minivan for families on the go.”

The minivan stops at an intersection and the camera zooms in on the face of the young boy — staring out the window at leafy trees.  The picture of serenity.  Dad pull into the intersection.

That’s when it happens.  A speeding car barrels into the intersection and slams into the side of the minivan.  There’s a terrible crash with smashing glass and buckling metal.

The screen fades to black.  A message appears.  “Didn’t see that coming?

The message fades and a new one appears:

No one ever does.

With the sound of a stuck horn blaring, a final message appears on the screen.  “Buckle up….always.

What’s going on here? It’s not an ad for a minivan. It’s a public service ad to get people to wear seat belts.

There is no Enclave minivan. The ad was created by The Ad Council, a government agency founded in 1942.

This technique, of doing the unexpected, is a powerful marketing concept and a key element in getting attention. It would serve you well in B2B marketing and lead nurturing.

How can you duplicate this?  How can you do something unexpected with your products and services?  Find a quiet place and think.

What do you think? We love comments and people who share.

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Jeff Ogden (@fearlesscomp) is the President of the B2B lead generation consultancy Find New Customers. Find New Customers helps companies dramatically improve revenue results by transforming the way they attract, engage and win new customers. Contact Find New Customers by calling (516) 495-9350 or sending an email to sales at findnewcustomers.com.

“If more companies listened to (Find New Customers) a lot more would be sold.” Dan McDade, Pointclear.

A Busy Day in Marketing Automation Software


B2B demand generation | Marketing automation software

Yesterday was a very busy day in the marketing automation space with big announcements from Marketo and Act-On Software.

Marketo Launches SparkMarketing Automation

Marketo launched Spark, their new product for the SMB market, starting at $750 per month.

At Find New Customers we interpret this move as broadening their market in two ways:

  1. On the high-end, it frees up their flagship offering to move up-market against Eloqua. No longer will small companies be buying the flagship product. Future investments in the product can be targeted at large firms where companies like Eloqua and Aprimo/Teradata compete traditionally.
  2. On the low-end, Marketo has been feeling pressure as lower-end products grow more robust, like Pardot and Act-On Software. With product feature differences narrowing, Marketo facing growing pressures on maintaining a price premium. Hence a defensive move. Will it be enough to compete with Act-On and Pardot?

Act-On Software Announces Impressive Q3 Results

Speaking of Act-On Software, they announced very impressive results for Q3 - inking 164 new customers in the quarter, up from 132 in the prior quarter. In addition, recurring revenues grew by 400% over the same quarter in the prior year.

Act-On announced Hot Prospects - a Salesforce.com plug-in (similar in concept to an optional product offered by Marketo.) They also announced a partnership with InsideSales and the acquisition of MarketBright.

Lastly, Act-On hired new executives and added new offices.

Congratulations to both companies!

What do you think about the news from these two companies? We love comments and those who share.

Full Disclosure: Marketo is a partner of Find New Customers. Act-On Software is a client of Find New Customers.

Read my blog on Kindle

Jeff Ogden (@fearlesscomp) is the President of the B2B lead generation consultancy Find New Customers. Find New Customers helps companies dramatically improve revenue results by transforming the way they attract, engage and win new customers. Contact Find New Customers by calling (516) 495-9350 or sending an email to sales at findnewcustomers.com.

“If more companies listened to (Find New Customers) a lot more would be sold.” Dan McDade, Pointclear.